ACADEMY POLICIES

Class Registrations:

Classes are announced months in advance. We offer small class sizes. 

It take us months to plan and coordinate our classes. Owner, Founder, and Master Artist, Lady Sutachan, clears her schedule for multiple days to provide a private, accurate, and intense class for registered students. Therefore, to register for a class a non-refundable and non-transferable deposit must be made. No exceptions

Once your deposit is received, you have until 2 days prior to the class start date to pay the remaining balance of the full amount for the class. 

If you decide to cancel at any time, for any reason or are a no-show to your registered class, your deposit or full balance paid will be lost. No exceptions. If you need to reschedule for another class, you must make a new deposit. No exceptions.

Class Times:

Most classes are from 9AM-5PM, but class times are subject to change.

Class end times may vary. Depending on the amount of students and overall lesson, we might finish earlier or later than the stated time. If you are visiting from out of town, we recommend you do not book your flight for the last day of class as we may not be done on time. 

Please clear your schedule accordingly.

Class Tardiness: 

Punctuality is important, please arrive on time. Classes start on time and we will not wait for any late students.

Class and Training Cancellations and No-Shows:

Once a deposit is made for any class you have registered for, you will lose your deposit if cancelled at any time. No exceptions.

If you are a no-show or absent to your registered class, you will lose your deposit. No exceptions.

We do not reschedule or allow anyone to make up missed classes for any reason except a POSITIVE COVID-19 test during the start date of your registered class.

COVID-19 Class and Training Cancellations:

An inherent risk of exposure to COVID-19 exists in any public place where people are present.

We will not accept a COVID-19 concern as a valid excuse to cancel. The only exception we make is if you test POSITIVE for COVID-19 during the time of your class. You must provide us with a verifiable positive test result emailed to info@ladybrowsmia.com. After verifying the stated positive results, you will be allowed to reschedule for the next class as a one-time courtesy. No exceptions.

By visiting Lady Brows Studio and Academy you voluntarily assume all risks related to exposure to COVID-19.

Class Deposits:

All deposits are non-refundable and non-transferable. No exceptions.

Class Payments:

Once your payment is made to Lady Brows Studio and Academy you agree your payment is not refundable and not transferable.

Certification:

Students will receive a certificate of completion at the end of the class once they have complied with every task assigned by instructor, including practice and performing services on models.

It is the student’s responsibility to comply with the class schedule. If the student arrives late or misses any days, they will not be reimbursed nor will they receive a certificate of completion. No exceptions.

No Class or Training Refunds:

All class deposits and class payments are non-refundable and non-transferable. No exceptions.

Payments for classes received will not be refunded. No exceptions.

Class Video Recording, Photos, and Social Media:

Your picture and video will be taken throughout your visit. These images and recordings could be posted on our social media handles, such as Instagram, Facebook, TikTok, and more. If you wish to not be posted on social media, you may let us know in writing.

Unless permitted, Students may not film, record, or take photos anywhere on the property. Students are not allowed to film, record, or take any photos of the artist performing any procedure unless permitted by the instructor.

Not Allowed in Class:

*Children are not allowed. You may not participate if you bring a child to your class and you will need to register for a new class with a new deposit. No exceptions.

*No pets or animals are allowed. If you bring any animal to your class, you will need a new deposit to register for a new class. No exceptions.

*Food is not allowed in class, unless permitted by instructor.

Refuse Service:

Lady Brows Studio and Academy and its staff reserve the right to refuse service to anyone for any reason. Visitors, clients, and students must abide by our rules and policies or will be asked to leave.